Our Privacy Policy
Your privacy matters learn how we protect, use, and safeguard your personal information.
Website Terms and Data Privacy Policy
Thank you for visiting www.lawandcosolicitors.com, the website of Law & Co Solicitors, a law firm authorised and regulated by the Solicitors Regulation Authority (SRA) Number 618560. Our registered office is Fox Court, 14 Gray’s Inn Rd, London WC1X 8HN.
By using this website, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use the website. The terms below include our Data Privacy Policy and our firm’s Professional Use of Artificial Intelligence Policy.
Using Our Website
You may access our website at any time; however, we cannot be held liable if the website is unavailable for any period. The content on this site is provided for general information only. Although we endeavour to keep it updated, we are not obliged to do so and cannot guarantee accuracy, completeness or suitability. You use our website entirely at your own risk and we shall not be liable for any loss or damage arising from reliance on its content.
Our website may contain links to external websites. These links are provided for your convenience only. Law & Co Solicitors has no control over such websites and does not endorse their content. You must not misuse our website by introducing viruses, malware or attempting unauthorised access. Such misuse may constitute a criminal offence and will terminate your right to use the website. Your use of the website and any dispute arising out of such use shall be governed by the laws of England and Wales.
Data Privacy Policy
Law & Co Solicitors is committed to protecting your personal data. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all SRA regulatory requirements relating to client confidentiality and information security. This policy explains how we collect, process, store and protect your personal data.
What This Policy Covers
This Policy applies to your use of our website, your communications with us, your visits to our offices, and any interactions with us when we provide legal services.
Who We Are
Law & Co Solicitors is the controller of your personal data. Our office is Fox Court, 14 Gray’s Inn Rd, London WC1X 8HN.
Email: info@lawandcosolicitors.com
Telephone: 0207 112 9124
We are registered with the Information Commissioner’s Office under registration number ZA116928.
Personal Data
Personal data refers to information that can identify you directly or indirectly. This may include names, addresses, contact details, identification documents, financial information, technical data such as IP address and information relating to your legal matter. Special category data may be collected and processed where necessary for legal advice, compliance with regulatory obligations or legal claims.
Your Rights
You have the right to be informed about the collection and use of your personal data; the right of access; the right to rectification; the right to erasure; the right to restrict processing; the right to object; the right to data portability where applicable; and the right to withdraw consent where processing relies on consent. We do not use personal data for automated decision-making. You may request access to the personal data we hold about you by submitting a Subject Access Request.
You may ask us to correct inaccurate or incomplete information, and we will update it within one month. In certain circumstances, you may request the deletion of your personal information (“the right to be forgotten”). You may request that we stop processing your data, where lawful to do so. You may request a copy of your personal data in a transferable format to use for your own purposes. If you have concerns regarding data handling, you may contact us or raise the matter with the ICO.
Complaints to the ICO
The ICO may be contacted at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or by telephone at 0303 123 1113. We encourage you to contact us first so we can address any concerns.
Data We Collect
We may collect identity information, contact details, financial information, professional information, technical website data and detailed information relating to your legal instructions.
CCTV
If you visit our offices, CCTV may be in operation for safety, security and crime prevention. Footage is retained for no longer than necessary, usually up to 30 days unless required for investigation. CCTV footage is not used for automated decision-making.
Cookies
Our website uses cookies to improve functionality, security and performance. Cookies are small files stored on your device. You may accept or decline cookies, though declining them may limit functionality. We use tools such as Google Analytics to monitor website usage.
For cookie-related questions email us: info@lawandcosolicitors.com.
Use of Your Personal Data
We use your personal data to provide legal services, comply with regulatory obligations, verify identity, communicate with you, maintain internal records, manage your matter and improve our services. Our lawful bases include contract, legal obligation, legitimate interests, consent where applicable and substantial public interest/legal claims. Marketing may be sent where lawful, and you may opt out at any time.
Use of Artificial Intelligence (AI)
Law & Co Solicitors is regulated by the Solicitors Regulation Authority and is committed to maintaining the highest standards of professionalism, confidentiality and client care.
No personal data processed by us is used to train external AI models. Where AI tools process special category data, we apply enhanced safeguards to ensure lawful, secure and proportionate handling.
Internal administrative use of AI, such as transcription, scheduling or organisational tasks, may be permitted only where it does not involve client information and has been approved by the Head of Compliance. Any such use must be monitored, reviewed by a human and recorded for audit purposes. Client data is never uploaded to external AI systems and is never used to train AI models.
Regarding website data, we collect only the information necessary to operate our website, respond to enquiries and improve user experience. Cookies and analytics may be used to understand website performance, but we do not use AI-driven profiling, automated decision-making or any technology that analyses users in a way that affects their rights or access to our services. Personal data submitted through our website is processed securely by authorised members of our firm in accordance with our Data Privacy Policy. We remain committed to transparency and clients may request confirmation at any time about whether AI has been used in relation to their matter, and we confirm that no substantive legal content or work for clients is ever generated by AI.
Storage of Personal Data
We retain personal data only as long as necessary. If you apply for a role but do not join us, your information will normally be retained for up to 12 months after a decision is made, unless you ask us to keep your details for future opportunities. Client files are usually kept for six to seven years after conclusion of a matter. Financial records are kept for six years. Enquiry data may be retained for a shorter period. Marketing data is kept until you unsubscribe.
Storage and Transfer of Personal Data
Personal data is stored in the UK. If data must be transferred outside the UK, we use appropriate safeguards such as adequacy decisions and Standard Contractual Clauses. Access to personal data is restricted to authorised personnel. We maintain procedures for responding to potential data breaches.
Sharing of Personal Data
We may share personal data with courts, tribunals, regulators, government authorities, barristers, experts, auditors, insurers, IT service providers and other authorised third parties where necessary. We do not sell personal data. Disclosure may also occur where required by law or court order.
Withholding Information
You may browse our website without providing personal data, though some features may require it. Failure to provide certain data may limit our ability to provide services.
Personal Data Access
You may request details of the personal data we hold about you. Requests may be verbal or in writing. We respond within one month unless an extension is required. A fee may apply if the request is manifestly unfounded or excessive.
Links to Other Websites
We are not responsible for the content or privacy practices of external websites linked from our site. You should review the privacy policies applicable to those sites.
International Transfers
Your information may be stored or accessed outside the UK when service providers operate internationally. Where this occurs, we ensure appropriate safeguards are in place, such as approved transfer mechanisms or contractual protections, in accordance with data protection law.
Contact Details
To contact us about anything relating to your personal data or data protection, including making a subject access request, please use the following details:
Data Protection Officer: Nisa Firdaus
Email: nisa@lawandcosolicitors.com
Telephone: 0207 112 9124
Postal address: 349 Ilford Lane, Essex, IG1 2SH
Changes to This Policy
The internet and data privacy best practice are constantly developing, especially in light of the ongoing evolution of the GDPR. We therefore reserve the right to revise this Policy at any time. If this Policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. Continued use of the website signifies your acceptance of any updates.